Kelement

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Shipping and Return

SHIPPING RATES

USA continental

  • Expedited Shipping, $25
  • Stardard Shipping, $10

Note: Shipments to Hawaii, Alaska, US Territories, Millitery APO/FPO, and international addresses are calculated separately, expedited shipping not available for these destinations.

SHIPPING TIME

All orders ship in 1-3 days.

Hassle Free Return

EASY 90-DAY RETURNS

Having second thoughts? No worries—we're here to help! If you're not completely satisfied with your purchase, you can return your eligible items by mail within 90 days of the original ship date.

RETURN POLICY

  • Items must be returned within 90 days
  • Items must be returned in their original packaging, including all accessories
  • Items must not be altered or damaged

RETURN INSTRUCTIONS

Please have your order confirmation ready, and contact our customer service at support@k-element.us, we'll help you from there. The return shipping fee is $15 for the US continental addresses, calculated separately for all other area. We'll automatically deduct the fee from your refund.

REFUNDS

All returns will be refunded to your original form of payment within 3-5 business days after we receive your return. Please allow 7-10 business days for your return to arrive at our Returns Center.

Note: It may take a few days until your bank posts the refund to your account.